Terms of service

Terms of Service

About us. These Terms govern your use of this website and any purchase you make through it. By placing an order, you agree to these Terms. We reserve the right to update these Terms at any time; changes will apply to orders placed after the update is published.

Products and descriptions. We make reasonable efforts to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that descriptions or other content are error-free, complete, or current. Colours and finishes may appear slightly different depending on your device's display.

Order acceptance. Placing an order does not guarantee we will accept it. We reserve the right to refuse, limit, or cancel any order at our discretion — for example, due to product unavailability from our suppliers, pricing errors, or suspected fraudulent activity. If we cancel an order after payment has been taken, you will receive a full refund.

Pricing and payment. All prices are listed in GBP and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund, even if payment has already been confirmed.

Fulfilment via third parties. Some or all products sold on this site are fulfilled by third-party suppliers. While we take responsibility for the accuracy of our storefront and for resolving order issues with you directly, delivery timeframes and product availability can be affected by our suppliers' operations, which are outside our direct control.

Limitation of liability. To the fullest extent permitted by law, our liability to you for any claim relating to your order is limited to the amount you paid for the relevant product. We are not liable for indirect, incidental, or consequential losses, including loss of use or enjoyment, except where such liability cannot be excluded under UK law (for example, liability for death or personal injury caused by negligence, or for fraud).

Intellectual property. All content on this site — including text, images, logos, and design — is owned by us or our licensors and may not be reproduced or used without permission.

Governing law. These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the site will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact. Questions about these Terms can be sent to us via the Contact page.